Legal

Terms of Service

Last updated: 22 September 2026

These terms are a contract between you ("you", "Customer") and Creative Advanced Technologies (creativeadvtech.com), Dubai, United Arab Emirates, the company that operates Wasl.io ("Wasl", "we"). They apply to every business that creates a Wasl account or uses our API. By using Wasl you agree to them.

1. The service

Wasl lets you send one-time passcodes and verification messages to your users over WhatsApp and other channels through a dashboard and an API. WhatsApp delivery depends on Meta's WhatsApp Business Platform, and you must also comply with the WhatsApp Business Terms and WhatsApp Business Messaging Policy.

2. Your account

  • You must give accurate account and business information and keep it current.
  • You are responsible for everyone you invite to your organisation and for keeping API keys secret.
  • You must own or be authorised to use every WhatsApp Business Account and phone number you connect.

3. Acceptable use

You may only send messages to people who have asked to receive them, for example by requesting a verification code. You may not use Wasl to send marketing, spam, or any content that breaks the law or Meta's policies. We may suspend accounts that receive abuse reports, high block rates, or quality warnings from Meta.

4. Data

You are the controller of your users' data. Wasl processes it as described in our Privacy Policy. You must have a lawful basis to send each message and to share the recipient's phone number with us and with Meta.

5. Fees

Usage is billed per message according to your plan and the credit balance shown in your dashboard. Prices may change with 30 days' notice. Unpaid balances may lead to suspension.

6. Availability and liability

We work to keep Wasl available but do not guarantee uninterrupted service, and we are not responsible for delays or failures caused by Meta, carriers, or networks outside our control. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the three months before the claim.

7. Termination

You can close your account at any time. We can suspend or terminate accounts that breach these terms. On termination we delete your data as described in the Privacy Policy.

8. Changes and contact

We may update these terms and will post the new version here. Questions: info@creativeadvtech.com.